Frequently asked questions
Is there any dairy products in the cotton candy?
Yes, some of our flavors contain or may contain dairy. If you are in doubt of a certain one just ask us and we will help you choose. We can also remove the dairy ingredient from any of our choices.
Is cotton candy kosher or Halal?
Yes! All of our cotton candy in Kosher and Halal certified.
Can I pay cash or use a cheque?
For all of our online orders that require shipping, payment must be made in full prior to us filling the order. You can pay for everything during our secure checkout process. We use Square payment processing.
Can I pick up my order?
Yes of course! If you live in or around the Ottawa area you can choose Pick Up during the checkout process. We are only doing curb side pickups from our factory at this time.
Does the cotton candy contain any nuts?
Cotton candy by nature is nut free however some of our flavours have toppings or garnishes that may contain nuts. Our facility is not a nut free certified plant. If you do see a flavor that you would like to have but the garnishes may have nuts in it just let us know and we can make you a special order with no toppings!